a) Active Information Collection: Active information collection refers to instances where you have directly provided us with Information, such as when you submit an enquiry in respect of a specific product or service, when you subscribe to our newsletter, or complete a questionnaire and provide us with your personal details which may include (without limitation) first name, last name, e-mail address, country of residence, as well as your preferred dates of travel.
b) Inactive Information Collection: Inactive or passive Information collection refers to instances where we collect certain Information which you have not actively (i.e. knowingly) provided, which Information we may obtain through the use of certain technologies such as Cookies, Web Beacons, Embedded Scripts or Mobile Device identifiers when you visit our websites. Information obtained in this regard cannot be linked to you as a person (i.e. non –personally identifiable information) which information may include the type of web browser you use, the operating system you use, the date and time of your visit to our websites, the specific pages you may have visited and the address of the website which you have visited prior to entering our websites. Singita does not link non-personally identifiable information with personally identifiable information. TYPE OF INFORMATION WE PROCESS We process the following information collected by means of electronic submission or physical forms (as may be applicable):
i) Active Information:
ii) Inactive Information collection:
WHAT DO WE DO WITH YOUR INFORMATION? Personal Information will only be used in accordance with this Policy or as specifically disclosed to you and/or brought to your attention at the time you provide the Personal Information. The Personal Information will be processed by us (or third parties approved by us for the purposes of fulfilling your booking), pursuant to and for the following purposes:
We may share your Personal Information with our subsidiaries, associates or third party service providers in order and only to the extent necessary to render supporting and / or ancillary services or products to facilitate our service or product delivery to you, which service providers will be required to comply with / adhere to the same principles (as may be applicable) contained in this policy when processing your Personal Information. We will not sell, transfer, share, or otherwise permit access to your Personal Information with any third parties other than as described in this Policy. We further reserve the right to use or disclose your Personal Information to comply with applicable laws, regulations, legal processes, and law enforcement inquiries, as required by litigation, to take precautions against liability, and protect the security and integrity of our Websites and the safety of its users.
ANNEXURE A “Singita” refers to the following entities:
Entity: Singita Lowveld Trust Subject to POPI (Protection Of Personal Information Act)/ GDPR (General Data Protection Regulation) : POPI and GDPR Registered address: Oakdale House 1 Oakdale Road Newlands 7700 South Africa